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FAQs

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  • I tried to file a PDF document and I receive a message stating "ERROR: This document has security measures in effect, such as password protection or access restriction. This PDF document cannot be accepted." - What should I do?
  • I tried to file a document and there is a message stating "ERROR: Document is not a well-formed PDF document", what is wrong?
  • I tried to file a PDF document and received a message that states: “ERROR: Document is malformed or contains code which may cause an external action (such as launching an application). This PDF document cannot be accepted.” What should I do?
  • What does "Internal Server Error" mean?
  • I submitted a document and I received the message, "You cannot load this file because it’s over 35 MB", what should I do?
  • I am not receiving Notices of Electronic Filing in cases in which I am involved, what’s wrong?
  • Is the CM/ECF System secure?